January 18, 2022
The Great Reshuffle
The Great Reshuffle. What does it mean for your business and the way you hire? With quality candidate shortages, it's more important than ever to know how what's on the…
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January 17, 2022
The Differences Between a Job and a Career
Are a job and a career the same thing? While many might say yes, we've dived deeper to reveal what we feel are the key differences between the two. Intrigued?…
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December 7, 2021
What’s a Mortgage Broker?
What is a mortgage broker? What do they do? And what kind of business structures do they work under? Tune in for episode three of our new mini educational series…
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November 8, 2021
What’s a Loan Processor?
What is a loan processor? And what operations do they manage within a brokerage? Step right up for episode two of our new mini educational series! Tune in as Dat…
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October 18, 2021
October 2021 Recruitment Update
October 2021 Recruitment Update Ready to experience a whole new world of recruitment? Join Roland in this short video as he talks about the opportunity businesses have to foster talent…
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October 18, 2021
Broker Analysts, Broker Associates and Parabrokers
Broker Analysts, Broker Associates, Parabrokers... Do You Know What They Are? Tune in for our first, of a new mini educational series, as Erika clarifies the specifics behind the role…
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October 11, 2021
Good Recruiter vs Great Recruiter
Good recruiter vs GREAT recruiter - what's the difference? What makes the difference between a "good recruiter" vs a "great recruiter"? Tune in as Erika explains how our candidate fact-finding…
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October 4, 2021
Technical Skills or Experience VS a Good Attitude
A good attitude will take you far in business. You're going for the job of your dreams. Matching the ideal criteria you click 'apply' with excitement. "Pick me!", you…
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September 14, 2021
The Value In A Free Model Review
Getting a health check on your model As a Mortgage broker, you've probably recommended that a client gets a review on their home loan. More likely, you've recommended it…
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September 13, 2021
September 2021 Recruitment Update
September 2021 Recruitment Update Diving into the world of Recruitment and the Mortgage Broking industry, this month is all about gratitude and resilience. Tune in as Roland shares insight on…
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September 6, 2021
Normalising Mental Health Days
Repeat after us - "mental health is not taboo". We all have times when we need to take a break from work. In these uncertain times where we are in a…
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August 30, 2021
How To Build A Good Rapport
Building good rapport Rapport building is an important skill in both our professional and personal lives. It’s a crucial part of being a recruiter and in many other roles. Here…
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August 23, 2021
August 2021 Recruitment Update
August 2021 Recruitment Update Tune in as Roland explores the world of the Recruitment and Mortgage Broking Industry amidst Nationwide yo-yo restrictions. Reviewing the current hiring market, a lot of…
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August 16, 2021
How to Juggle Multiple Roles
How to juggle multiples roles - tools of the trade with Alicia Axnick. Tune in as our Marketing and Operations Manager, Alicia Axnick, walks through her top 5 techniques for…
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August 9, 2021
Six Reasons Bankers are Transitioning to Brokers
From Bankers to Brokers Branching away from the rigidity often found within banking roles, we are seeing more and more bankers make the move to become brokers. While a role…
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July 27, 2021
July 2021 Recruitment Update
July 2021 Recruitment Update - Here we go again Join Roland as he unpacks July, from a Recruitment and Mortgage Broking Industry perspective. Being back in lockdown, for a…
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July 19, 2021
How to know when NOT to accept a job offer
New job offer on the table? As recruitment specialists, we come across many candidates, who are actively on the market or engaged with (sometimes quite a few!) opportunities on their desk.…
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July 13, 2021
The benefits of working with a specialised recruiter
Why work with a recruiter? As a specialist recruiter, Erika understands the negative stigma that can sometimes be attached to the recruitment industry. While this stigma has risen from poor…
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June 21, 2021
June 2021 Recruitment Update – Part 2
June 2021 Recruitment Update - Part 2, Back in Business Masked up but happily back in the office post-Melbourne lockdown (number 4?) Roland Youakim shares part 2 of this month's…
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June 15, 2021
June 2021 Recruitment Update – Part 1
June 2021 Recruitment Update - Part 1 Lockdown Edition Splitting this month's Recruitment Industry Update over 2 parts, Roland shares a short and sharp glimpse into the industry for June…
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June 7, 2021
May 2021 Recruitment Update
And the May updates are in! What a month for our industry and happily for the PPG team too. A growing team, a brand new office, and a federal budget…
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April 26, 2021
Enhance your career with an easy self-assessment
It's time to self-assess your career. How often are you feeling the positives over the negatives? Or vice versa? Where are you 'at' in your career? Are you feeling fulfilled?…
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April 20, 2021
April 2021 Recruitment Update
Not much has shifted within the Market over the last month...Or has it? BDM support roles are in high demand with a lot of operational staff positions opening up. Credit…
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April 16, 2021
Why your Recruiter is your BFF
Why use a recruiter? Couldn't you just apply direct? Yes,...and no. Tune in as Meg shares why a good recruiter can fast become your best friend. The tips and tricks,…
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April 12, 2021
4 Simple signs that it’s time to change jobs
Change can be scary - especially when it comes to your employment. But sometimes, for your career progression (and your sanity!), the transition needs to be made. Tune in as…
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March 29, 2021
Why here? The benefits of working for Platinum People Group
Check out this short clip, as our newest recruiter, Erika Tan, shares her journey on how she came to work for PPG. Seeking the next step in her recruitment career,…
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March 22, 2021
Hey High Performers – You’re Missing Out!
Hey High Performers! Yes, you! The ones at the back, working away with your head down and a positive, can-do attitude Those of you who are content where you are,…
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March 16, 2021
March 2021 Recruitment Update
Three months into 2021 and things are BOOMING! Join Roland in his third round of industry Recruitment Updates as he reviews the highs and lows seen in the Mortgage Broking…
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February 16, 2021
Changing Industries 101
Thinking about changing industries? Join Erika, as she shares her top three points on making the shift a more enjoyable one. Whether you're changing avenues, making a 'detour' or completely…
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February 9, 2021
February 2021 Recruitment Update
Are you struggling to find quality talent for your current vacancies? Don't worry - it's not just you! Many industries, including the mortgage broking industry, are experiencing less movement at…
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January 25, 2021
January 2021 Recruitment Update
Join Roland in his first (of 12) Industry Recruitment Updates! In this monthly series, Roland will be giving invaluable insights on all things recruitment and the Mortgage Broking Industry. First…
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January 11, 2021
2021 – What Are Your predictions?
While many are glad to see the backside of 2020, the new year brings with it, its own set of challenges and questions. Undoubtedly causing anxiety towards the future and…
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January 6, 2021
New Year, New Career?
A new year, a fresh slate, and a whole lot of “Yes, I can!”. A new year can often start so strong and yet, unfortunately, fizzle just as quickly. So…
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December 8, 2020
Stepping back into the office
2020 has brought many obstacles, for many, one of them was shifting to a remote working lifestyle. Now, as things begin to settle and as offices advance towards COVID safe,…
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October 12, 2020
Calling out discrimination
Discrimination, whether conscious or subconscious, is not okay. In this video, our Managing Director Roland Youakim share his two cents on the matter. Consider the following – How is this…
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September 7, 2020
My job has changed – what do I do?
A lot of people have been mourning the loss of an office environment during Covid-19 and lockdown. If this is you, you're not alone! If your work feels significantly different…
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September 7, 2020
Managing your mental health in a pandemic
Work and home life can be taxing enough as it is. Throw in a global pandemic that forces many of us to be isolated, lonely, cooped up, financially impacted and…
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July 20, 2020
Billion Dollar Broker with Roland Youakim
Platinum People Group's Managing Director Roland Youakim has spent years working with top mortgage brokerages across the country. He knows what the most successful business owners do to ensure business…
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July 13, 2020
Are businesses still recruiting?
Recruitment during a pandemic – is it possible? Is it wise? While every business has different needs, what we can say is that many brokerages are busier than ever right…
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July 13, 2020
Reinvent and rejuvenate your business for 2020
For many of us, it feels like things have been put on pause for months as we've battled lockdown restrictions and a dip in business activity. But as our Recruitment…
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June 29, 2020
What is the new normal for Mortgage Broking?
Working from home. Video meetings. Online signatures. The average day for a mortgage brokerage is looking pretty different in 2020. While the shift to remote, socially distant work has many…
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May 11, 2020
Getting the most from your online interviews
In an ideal scenario, your interviews will take place face to face. Unfortunately, as we all know, not everything always goes to plan. So whether it's the distance, timing or…
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March 23, 2020
The benefits of taking a break
Let’s face it, as much as we all want to ‘do it all’ and to be our best (always) - running on empty benefits no one. Mental fatigue decreases more…
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December 9, 2019
What sort of loan processor are you?
Processing a home loan is a complex process requiring a range of skills and expertise. With lenders demanding significantly more documentation and requirements these days, more and more work is…
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December 3, 2019
New year, new you?
The year is almost at a close, and Roland has a few tips on how to make the most of this break to rethink your business or career plans. From…
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October 22, 2019
Texting: Should you be doing it?
Once relegated to the domain of angsty teens, texting is fast becoming a useful tool for businesses to keep customers engaged and happy. These days, 90% of people would rather…
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October 22, 2019
How to get the most from your interviews
Interviews weren’t invented to make candidates feel awkward and humiliated. Sure, it may feel like it sometimes, but as Meg discusses in this video, there’s so much YOU can get…
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October 22, 2019
On being a woman in mortgage broking
Being a woman in the workplace is tough stuff. But being a woman in mortgage broking can be particularly tough. That’s why there are significantly fewer female mortgage brokers than…
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October 22, 2019
Why your competitors are your friends
It can be frustrating watching your competitors claiming the good website domain names and the top-ranking Google search spots – not to mention snapping up customers that could have been…
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October 15, 2019
The importance of setting the scene
Setting the scene is something we do a lot of in recruitment. Chances are, if you’re a mortgage broker or finance professional you do this a lot with your clients…
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October 15, 2019
Do your customers have a seamless experience?
A ‘seamless experience’ is one that looks, feels and sounds like your brand at every touchpoint. It’s ensuring that your customers have the same sort of brand experience when they…
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October 9, 2019
How to ask for a payrise
Asking for a payrise can be daunting, but there is a correct way of going about it. In this video, Roland offers some tips on how to choose your timing,…
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October 1, 2019
Top tips for getting your first job
Whether you’ve just graduated, you’re just about to, or you’re in the midst of a significant career jump, Steph has some tips on how to secure your first industry job.…
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September 12, 2019
Building long-term partnerships: Getting it right
Partnerships can be hugely successful for business owners and professionals in the mortgage broking space, presenting an opportunity for two businesses to work together for mutually beneficial outcomes. But when…
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September 10, 2019
A very special broker with a very special business approach
This article is a celebration of one of our wonderful clients, but it also serves as a reminder that we’re not here just to make money. Mortgage brokers, business owners,…
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September 2, 2019
How far is too far to commute?
When weighing up the pros and cons of a potential employment opportunity, it’s vital that you calculate and consider your new commute time. While the commute may not seem as…
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August 12, 2019
How to become a mortgage broker
Lots of our clients and candidates can attest to the fact that becoming a mortgage broker certainly isn’t easy work, but it’s hugely fulfilling. Mortgage brokers get to help people…
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July 31, 2019
Are you too comfortable for your own good?
We’ve talked before about the danger of letting fear hold you back. But in this article, we want to specifically talk about the danger of getting too comfortable in your…
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July 24, 2019
Dream job or dream pay: What would you choose?
There’s no doubt about it – remuneration is important. It’s a huge part of the decision process when people are faced with a new employment opportunity. We’ve talked a lot…
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July 16, 2019
What the RBA’s unprecedented rate cuts mean for the industry
Unless you’ve avoided all forms of news for the last six months, you’ll be aware that the Reserve Bank of Australia (RBA) has recently slashed cash rates to an unprecedented…
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June 17, 2019
Are 5-year plans dead in the water?
Ever been asked the question, “Where do you see yourself in five years?” It’s not uncommon for individuals and businesses to plan ahead in five-year chunks. But so much can…
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June 3, 2019
How to make your quirk work
We all have our quirks, the things that make us, ‘us’. Who we are outside of the workplace can be quite different to who we are in front of our…
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June 3, 2019
The pros and cons of working from home
Working remotely seems to be more and more common these days, regardless of what industry you work in. Employers are coming to understand that people want more flexibility and autonomy,…
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May 20, 2019
Secrets to Success with Roland Youakim
This month, you’ll be hearing from Platinum People Group’s very own Founder and Managing Director Roland Youakim about his journey to success at such a young age. To celebrate the…
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April 8, 2019
The most crucial federal election for mortgage brokers
The Royal Commission findings have been released, the federal budget and shadow budget are out, and Australia is prepping for a federal election to drop some time in May. It’s…
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February 25, 2019
How to engage a good recruiter
There are good recruiters, and there are average recruiters. Whether you’re a business needing help sourcing high quality talent, or a candidate looking for help finding your dream job, you’ll…
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January 21, 2019
The Royal Commission: What Should We Be Prepared For?
We’re all waiting with bated breath to see what the outcome of The Royal Commission will bring, and what impact it will have on businesses and jobs. Roland sat down…
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January 21, 2019
Talking Remuneration: Third Party BDMs
If you’re a third party Business Development Manager focused on driving lending options to a portfolio of mortgage brokers – this video is for you. We explore what these kinds…
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January 21, 2019
Talking Remuneration: PAYG Mortgage Brokers
A lot of businesses ask us how they can effectively incentivise a mortgage broker to join their team and perform well, while still covering costs and making the investment worthwhile.…
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January 14, 2019
Talking Remuneration: Loan Processors
Salaries can be seen as a taboo topic in our industry, but we think they need to be talked about. This week, we look at Loan Processors/Loan Packagers/Client Services Managers.…
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January 14, 2019
Are you neglecting your career?
Happy New Year from the Platinum People group team! We hope you had a great rest over the Christmas and New Year period. Now that we’re back into work for…
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January 7, 2019
Let’s talk salaries: what should mortgage brokers and loan processors get paid?
There are a lot of varying sources out there on how much mortgage brokers and loan processors should earn. Of course, every mortgage brokerage is different, and not all may…
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October 29, 2018
7 simple steps for smashing that interview
Getting a job interview is only half the battle. Once you’ve worked out your strategy for applying for jobs, it’s time to get your interview skills down to an art.…
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October 14, 2018
How to ace your performance review
Heading into a performance review unprepared is a bad idea. This is your chance to be your own advocate, and have your boss listen to you. When entered into strategically,…
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October 1, 2018
What to do when you get made redundant
Being made redundant can be very disorienting. If this happens to you, you may find yourself asking questions like, ‘where do I go now?’, ‘is it time to reinvent myself?’,…
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May 26, 2018
3 Questions in 3 Minutes – Tax Edition
Each time EOFY rolls around, many of us scramble to get our accounts and tax information in order. In this episode of 3 Questions in 3 Minutes, we speak to…
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May 26, 2018
How to get your foot in the door: tips for grads
So you’re about to start out your career in the finance industry. That’s great news! This is a really exciting space to work in, and there are plenty of opportunities…
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March 30, 2018
Changing aggregators is a pain in the @$$!
Yep. We get it. Changing mortgage aggregators can be time-consuming, tedious and daunting. It requires a lot of effort, which is why many mortgage brokers don’t do it very often.…
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March 30, 2018
Are you working too hard?
It’s not news to any of us that life can be a bit much sometimes. What with long work hours, trying to stay fit and healthy, spending time with family,…
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March 17, 2018
How walking can generate new business
If you work in the CBD, like many of us do in this industry, walking to your client meetings is a great way to get some fresh air and keep…
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March 16, 2018
How are you getting new clients?
Whether you’re a mortgage broker, a banker, a BDM or a business owner – new clients are your lifeblood. Clients mean business, so it’s essential to have a good strategy…
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February 24, 2018
3 Questions in 3 Minutes – Michael Johnston, Resolve Finance
Okay… so we took more like five minutes, but we tried! There’s just too much good stuff to share in this video. Michael Johnston, franchisee of Resolve Finance talks with…
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February 24, 2018
Are you letting fear hold you back?
At some point in our lives we all have to face our fears. Whether it be public speaking, heights, travelling on a plane, spiders, relationships or starting a business, fears…
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February 24, 2018
3 Questions in 3 Minutes – Chris Montague, MoneyQuest
Chris Montague has worked within the finance industry for 30 years across a variety of roles within banking, sales and more. He’s now joined MoneyQuest as a franchisee, taking the leap…
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February 17, 2018
Tie or no tie? Is the tie dying out?
We’ve got an important question for you today… to tie or not to tie? While perhaps that musing isn’t quite as perplexing as Hamlet’s ‘to be or not to be’,…
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February 17, 2018
3 Questions in 3 Minutes – Karen Easdon, Acceptance Finance
Here we speak to Karen Easdon, Senior Loan Processor at Acceptance Finance. Karen has been diligently and successfully supporting mortgage brokers for around 6 years, and has a passion for…
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February 17, 2018
3 Questions in 3 Minutes – Susie Pei, Accru
Susie has been working as a Lending Manager at Accru Financial Services for the last two years, and has been a mortgage broker for six years. In this interview, we…
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February 17, 2018
Introducing customer testimonials and case studies
At Platinum People Group, we are thrilled and excited to offer you access to some pretty amazing content. Our Advice Centre articles and videos are designed to immerse you even…
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February 12, 2018
Podcasts, and how they can improve efficiency
Maybe we’re a bit late to the party, but we’re really into podcasts right now. In this video, Roland discusses his latest obsession, and why they’re a great way to…
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February 11, 2018
How to take your career to the next level
In your career, just like in any long-term relationship, you’ll come to a point at which you need to stop and ask, ‘where is this headed?’. Like relationships, jobs usually…
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January 20, 2018
3 Questions in 3 Minutes – Sandy Paravizzini, Resolve Finance
If you’re looking around at mortgage aggregator options, or considering a franchise model, tune in to this episode to hear some sound insight and advice from Sandy Paravizzini, General Manager…
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January 15, 2018
How to quit your job (and do it right)
Resigning from a job can be a difficult (and uncomfortable) process to navigate. If you’re in a sales role like mortgage broking or retail banking, or if you’re planning to…
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January 10, 2018
4 reasons we hate recruiters
(Great! We got your attention!) Many of us have had an experience with a dodgy recruiter. What was it for you? They didn’t return your calls? They promised you the…
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December 12, 2017
A time to review and reflect
We’re all in wind-down mode now, attending the last few Christmas parties, donning our most festive attire, and catching up with family we haven’t seen since this time last year.…
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December 10, 2017
3 Questions in 3 Minutes – Daniel Di Conza
Daniel Di Conza, CEO of Acceptance Finance, started in the mortgage broking industry in 1997 – and the industry looked bit different back then. After learning the ropes, he started…
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November 22, 2017
5 Job Seeking Tips for Mortgage Brokers and Loan Processors
As a Mortgage Broker or Loan Processor, standing out from the crowd is essential when going for your dream job. This doesn’t just mean having a superbly crafted resume, or…
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November 20, 2017
3 Questions in 3 Minutes – Julian Mattatia
General Manager of Franchise Recruitment and Director of MoneyQuest, Julian Mattatia, talks about his experience making the transition to mortgage broking and becoming a franchise aggregator. Listen as he discusses:…
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November 17, 2017
3 Questions in 3 Minutes – Richard Krupic
Senior Credit Advisor at FinancePath, Richard Krupic, started his career as a banker at ANZ. He then joined RAMS Home Loans and ran his own mortgage broking business for a…
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November 13, 2017
3 Questions in 3 Minutes – Marshall Condon
Welcome to our first episode of 3 Questions in 3 Minutes! Marshall Condon is the Founder and CEO of Neue Black: a successful commercial and residential brokerage in Melbourne. Here,…
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November 4, 2017
Why you need more than normal recruitment agencies can offer
Whether you’re a mortgage broker or financial planner, or own a business looking to hire these professionals, you’ve come to the right place. Welcome to Platinum People Group’s Advice Centre…
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October 25, 2017
The Platinum People Group Story
Hi there! Roland here, Founder and Director of Platinum People Group. Since you’re here on our website reading this, I’d like to firstly welcome you to our Advice Centre, where…
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October 25, 2017
Choosing a Mortgage Aggregator: what’s right for you?
Choosing a mortgage aggregator, especially if you’re new to mortgage broking, can be overwhelming. You’re faced with lots of different options, and will ultimately wonder ‘what is right for me?’.…
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