Do your customers have a seamless experience?

https://www.lcclub.co.uk/zrtzcyga3 A ‘seamless experience’ is one that looks, feels and sounds like your brand at every touchpoint. It’s ensuring that your customers have the same sort of brand experience when they go on your website, visit your office or talk to you on the phone. 

https://www.mominleggings.com/hfrha8yjp Steph has a few thoughts on why this is essential for business and what you can do to create a great experience for your customers.