December 4, 2024
What Makes a BDM Role Attractive?
What Makes a BDM Role Great? Curious about what sets a great BDM role apart? In this video, Roland breaks down the three key factors to look for—from salary to…
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October 21, 2024
How to Create an Effective Resume and Stand Out
How to Create an Effective Resume and Stand Out Ready to land your dream job? 🚀 In his latest video, Rhys shares top resume-building tips to help you stand out…
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October 1, 2024
Traits you need to look for when hiring
Traits You Need to Look for When Hiring Want to hire the best talent? 🎯 Roland reveals the key traits that set top candidates apart. Learn what to look for…
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September 30, 2024
Headhunting Part 4: Talking them through the process
Headhunting Part 4: Talking Them Through the Process Navigating candidates through the recruitment process like a pro! 🎯 Roland breaks down how to guide top talent every step of the…
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September 24, 2024
Headhunting Part 3: How to Pitch an Opportunity
Headhunting Part 3: How to Pitch an Opportunity Master the art of pitching! 🎯 In this video, Roland shares expert tips on how to pitch job opportunities that captivate top…
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September 16, 2024
Headhunting Part 2: Truly Understanding a Candidate
Headhunting Part 2: Truly Understanding a Candidate Want to connect with candidates on a deeper level? 🤝 In the second part of his headhunting series, Roland reveals how to truly…
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September 9, 2024
Headhunting Part 1: Getting Their Attention on the Phone
Headhunting Part 1: Getting Their Attention on the Phone Ready to master the art of grabbing top candidates' attention over the phone? 📞 In this video, Roland dives into essential…
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September 2, 2024
Introducing Our Headhunting Series
Roland Youakim - Introducing Our Headhunting Series Get ready to elevate your recruitment game! 🎯 Roland unveils our brand-new Headhunting Series, designed to help you find and secure top talent…
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August 26, 2024
Navigating Counter Offers
Navigating Counter Offers - Roland Youakim Navigating counter offers can be tricky! 🤔 In Roland's latest video, he shares crucial strategies for employers and recruiters on managing counter offers effectively.…
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August 5, 2024
How to Headhunt Like a Specialist Recruiter
How to Headhunt Like a Specialist Recruiter Discover the secrets to headhunting success! 🔍 Roland's latest video reveals expert techniques used by specialist recruiters to find top talent. Ready to…
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July 15, 2024
How the mortgage broking industry is changing
How the mortgage broking industry is changing Stay ahead of the curve! 🚀 Roland dives into the evolving landscape of mortgage broking in his latest video. Ready to navigate the…
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July 1, 2024
Roland Youakim – 3 Books Every Business Owner Should Read
Roland Youakim - 3 Books Every Business Owner Should Read Elevate your business knowledge and leadership skills! 📚 Roland shares his top book recommendations for every business owner in his…
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June 18, 2024
2024 Market Update – Roland Youakim
Roland Youakim - 2024 Market Update Exciting opportunities ahead! 🚀 In his latest video, Roland shares insights into the booming non-bank sector and private lending world. Discover the influx of…
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June 11, 2024
Insider Secrets: How to Stand Out in the Mortgage Broking Industry
Insider Secrets: How to Stand Out in the Mortgage Broking Industry In the competitive realm of mortgage broking, standing out is key to success. With industry dynamics constantly evolving, it's…
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June 3, 2024
Roland Youakim – Are you struggling to fill a position in your company?
Roland Youakim - Are you struggling to fill a position in your company? Find the right talent for your team! 🚀 Roland shares essential strategies in his latest video. Ready…
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May 13, 2024
Why I Hire Based on Attitude – Roland Youakim
Roland Youakim - Why I Hire Based on Attitude Discover the secret to building a winning team! 🌟 Roland shares his insights on why attitude matters most in hiring decisions.…
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April 29, 2024
Why you don’t always need to hire experienced candidates – Roland Youakim
Why you don't always need to hire experienced candidates - Roland Youakim Discover the secret to building a high-performing team! 💡 In Roland's latest video, he reveals why hiring for…
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March 25, 2024
How to get the most out of your employees
Roland Youakim - How to get the most out of your employees Unlock the full potential of your team! 🚀 Roland's shared key tips in his latest video. Ready to…
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March 18, 2024
Thinking of a Career in Sales?
Roland Youakim - Thinking of a Career in Sales? Considering a career in sales? 🚀 Roland has the insights you need! Watch his video for expert advice. Connect with Roland…
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March 11, 2024
Developing Leadership Skills
Developing Leadership Skills: Insights on how to cultivate and showcase leadership qualities in your career, whether in a formal managerial role or as an individual contributor. Across all organisational…
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February 26, 2024
Employers Need to Pay a Competitive Salary
Roland Youakim - Employers Need to Pay a Competitive Salary. Attention employers! 🌟 Roland has a crucial message: Pay a competitive salary to attract and retain top talent. 💸 Don't…
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February 19, 2024
Emotional Intelligence in the Workplace
The Crucial Role of Emotional Intelligence in the Workplace Exploring the role of emotional intelligence in professional success, including tips for improving your own emotional intelligence. Professional…
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February 5, 2024
This is the number 1 thing you should do as a small business owner
Roland Youakim - This is the number 1 thing you should do as a small business owner. Calling all small business owners! 📢 Roland has the key to success: Invest…
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January 23, 2024
Navigating the New Year: A Guide to Choosing the Right Career Path
Navigating the New Year: A Guide to Choosing the Right Career Path Many of us find ourselves taking stock of our lives at the beginning of the year and…
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November 20, 2023
Roland Youakim – Do you have a good recruitment process?
Roland Youakim - Do you have a good recruitment process? Unlock the secrets to a stellar recruitment process with Roland's latest video! 🚀 As the maestro of talent acquisition,…
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November 13, 2023
Embracing Change: How to Thrive in a New Job
Embracing Change: How to Thrive in a New Job Change is a given in the dynamic environment of the professional world. Whether you're moving to a new position, sector,…
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November 6, 2023
How to attract top talent and retain staff
Unlock the Secrets to Attracting Top Talent and Retaining Staff with India! Watch our exclusive video with India as she share's expert insights and strategies. Don't miss this opportunity to…
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October 30, 2023
The Art of Effective Leadership: Inspiring and Motivating Your Team
The Art of Effective Leadership: Inspiring and Motivating Your Team Leadership is more than just a title or position; it's the ability to inspire and motivate others to achieve…
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October 23, 2023
Roland Youakim – A 13-Year Journey in Mortgage Broker Recruitment
Tune in as Roland shares his insightful last 13 years as a specialist recruiter in mortgage broking. Roland Youakim - A 13-Year Journey in Mortgage Broker Recruitment In the…
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October 16, 2023
Creating a Seamless Candidate Experience: From Application to Onboarding
Creating a Seamless Candidate Experience: From Application to Onboarding In today's competitive job market, creating a seamless candidate experience is crucial. From the initial application to the onboarding process,…
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October 11, 2023
Measuring and Improving Employee Engagement: Strategies for Success
Measuring and Improving Employee Engagement: Strategies for Success Employee engagement is not just a buzzword; it's a critical factor in an organisation's success. Engaged employees are more productive, innovative,…
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October 4, 2023
Looking for a career change? Here are the steps.
Looking for a career change? Here are the steps. In the dynamic world of finance, a career change to mortgage broking offers exciting opportunities for those seeking a new…
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September 18, 2023
The Secret to Successful Recruitment: Unveiling the Power of Psychometric Testing
Tune in as Roland explains the Secret to Successful Recruitment: Unveiling the Power of Psychometric Testing The Secret to Successful Recruitment: Unveiling the Power of Psychometric Testing Recruitment can…
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September 4, 2023
Cultural Diversity and Inclusion for Workplace Success
Cultural Diversity and Inclusion for Workplace Success In today's rapidly evolving corporate landscape, the concepts of diversity and inclusion have transitioned from mere buzzwords to becoming pivotal pillars of…
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August 21, 2023
Reducing Unconscious Hiring Bias for Fair and Inclusive Recruitment
Reducing Unconscious Hiring Bias for Fair and Inclusive Recruitment In the pursuit of fair and inclusive recruitment, it's crucial to address unconscious bias that can inadvertently influence hiring decisions.…
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July 17, 2023
Benefits of having a hybrid working model
Benefits of having a hybrid working model The idea of a hybrid working style, mixing remote work and office-based labour, has drawn substantial attention in today's quickly changing workplace…
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June 26, 2023
Roland’s 6 Learnings In 6 Years Of Business
6 Learnings in 6 Years of Business By Roland Youakim When I think back on the past six years of my entrepreneurial adventure, I can say that I have…
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June 19, 2023
Prioritising Employee Mental Health and Wellbeing: A Win-Win Strategy
Prioritising Employee Mental Health and Wellbeing: A Win-Win Strategy In today's fast-paced work environment, prioritising the mental health and wellbeing of employees is crucial. The increasing number of individuals…
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April 17, 2023
Unleashing the Power of UMPH: Finding Exceptional Employees for Your Business
In today's competitive job market, employers are constantly on the lookout for outstanding employees who can make a real difference in their organisations. If you're seeking exceptional candidates with extraordinary…
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April 3, 2023
Psychometric Testing
Are you tired of going through countless resumes and interviews, only to still feel unsure about who is the right fit for the job? Do you wish there was a…
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March 6, 2023
The Benefits of Hiring Swiftly
Hiring swiftly has never been more important. As, in a competitive market (like at present), if your hiring process takes too long, it could mean losing out to your competitors.…
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February 27, 2023
Building A Great Workplace Culture
Great workplace culture is something all employers (and employees!) should place priority on. A universally important driver for business success. Building a great workplace culture What is a "good culture"?…
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January 30, 2023
So You’ve Made An Offer?
Your offer process... So you've made an offer? Signed, sealed and complete, right? Unfortunately not! The race isn't over yet. Sadly, there are many reasons why some candidates might fall…
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January 16, 2023
Overcoming A Candidate-Short Market
It's no secret that the market is candidate-short right now. It's a candidate-driven world, and businesses are finding it harder and harder to compete and appeal. Is there still plenty…
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January 9, 2023
Professional Social Media Accounts
Social Media and you as a personal or professional brand Could Tiktok ever really be considered a professional tool? What about Instagram? Surely that's just for personal use. What's everyone's…
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January 2, 2023
In Demand Workplace Culture Values
Employees are now the focus of the modern workplace. A new era of work standards is forming as new workplace culture values are taking place. Company culture is improving as…
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December 19, 2022
December 2022 Recruitment Update
December 2022 Recruitment Update - Worried that the current cash rate and the state of the economy will be impacting hiring? Tune in as Roland shares insight on all things…
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October 17, 2022
October 2022 Recruitment Update
October 2022 Recruitment Update - Keeping it short and sweet this month, Dat dives into the latest industry insights in this month's recruitment update. Shedding light on the ups and…
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October 10, 2022
A working Employee Value Proposition
In a candidate-driven market, it is vital to understand how a strong employee value proposition can help your business. Investing in your employees' satisfaction for the long term, big-picture success.…
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October 3, 2022
Graduate and Entry Level Recruitment
In part one of our video introduction to our latest offering (Graduate and Entry Level Recruitment) we touched on who it's for and why it might be a useful strategy for…
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September 13, 2022
September 2022 Recruitment Update
September 2022 Recruitment Update - Join Erika Tan as she explores the top topics within the mortgage broking industry for the month of September 2022. Sharing the latest changes we've…
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September 1, 2022
Growth Mindset VS Fixed Mindset
A Growth Mindset provides freedom, while a Fixed Mindset can be limiting. Utilizing the power of a growth mentality can be essential for career success. With the assistance of an article by James Clear and the…
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August 15, 2022
Signs An Employee Is About To Quit
Possible warning signs an employee is about to quit Join Erika as she shares invaluable insight on the warning signs business owners can look for, indicating that an employee may…
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July 19, 2022
July 2022 Recruitment Update
June 2022 Recruitment Update - Join Dat Dao as he gives you the low-down on everything you need to know about recruiting within the mortgage broking industry in July 2022.…
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July 18, 2022
Top Takeaway Tips of Recruitment
Exclusive recruitment insights Join Nyree and Neva as they discuss some of the biggest lessons they've taken from their first 6 months in recruitment. Dealing exclusively within the mortgage broking,…
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July 4, 2022
Should I have a LinkedIn Account?
Is having an active and up-to-date LinkedIn profile really worth all that extra effort? The short answer is if you're a candidate or business owner within the professional industry space,…
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June 22, 2022
Retaining Good Employees
Looking for the key ingredient to retaining good employees? How about the top three!? Join Roland in the short video as he shares his top three tips for retaining quality…
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June 22, 2022
Recruitment Tips For Brokerages
Insider recruitment tips for brokerages (for free!). Join Roland as he shares some of the best-kept recruitment tips when it comes to expanding your brokerage team. Touching on free tools…
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June 14, 2022
Headhunting Strategies for Employers
While most recruitment agencies would opt to keep their headhunting strategies top secret, we believe in the power of educating and sharing our knowledge. Press play and discover our top…
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June 14, 2022
Graduate/Entry Level Recruitment
Recruit smarter, not harder! Introducing the PPG Graduate/entry-level Recruitment program (part 1). Educating businesses on the benefits of hiring a graduate/entry-level candidate and opening the doors to further growth (without…
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June 14, 2022
June 2022 Recruitment Update
June 2022 Recruitment Update - Join Erika Tan as she shares everything you need to know as a business owner within the mortgage broking industry for the month of June…
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June 13, 2022
PPG’s Favourite Podcasts
Looking for an inspiring and informative podcast to boost your productivity? Longing for some decent health and wellness tips? Keen to tune into something different!? Scroll no further, we've got…
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June 6, 2022
Quiz: Recruiting in 2022
Recruiting in 2022 within the Mortgage Broking Industry? Put your know-how to the test! The last two years have seen a marked shift in the employment market, talent acquisition and…
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May 30, 2022
The Benefits of Hiring Graduate/Entry-Level Candidates
Experienced Candidates VS Graduates/Entry-Level Candidates While there are no doubts in anyone's mind about the immense benefits of having an experienced and engaged candidate on board, in a candidate-driven and…
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May 17, 2022
May 2022 Recruitment Update
May 2022 Recruitment Update - Bringing this month's recruitment industry update is the founder and Managing Director of Platinum People Group, Roland Yaoukim. Join Roland as he shares everything businesses…
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May 9, 2022
The Recruiter for Mortgage Brokers
Learn how Australia’s first and only Mortgage Broking Recruitment Specialists help both employers and employees take their careers and businesses to the next level. Helping you secure what you truly…
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May 9, 2022
Making The Most Out Of Your Workday
Maximise your workday productivity with just 5 simple tips! Getting the most from your workday just got a whole lot easier! Dive into the goods as Nyree shares 5 simple…
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April 26, 2022
Top Negotiation Tips In Business
Negotiation tips for the everyday professional Put the boxing gloves away, negotiating as a professional is all about confidence, respect and mutual benefit. Trading in tired practices with a fresh…
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April 18, 2022
Burnt Out Or Lazy?
Burnout is a mix of emotional, physical and mental exhaustion caused by stress and pressure. People can often confuse burning out with laziness (and vice-versa). With many similarities between the…
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April 11, 2022
6 Tips On Being A Better Listener
6 ways to be a better listener The ability to listen (actively listen and hear!) is a crucial and valuable skill to have in both life and in business. A…
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March 28, 2022
4 Morning Tips For A Productive Day
4 morning tips to optimise your productivity and enhance your day! Join Dat as he walks through his top 4 tips on how to be the most efficient version of…
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March 21, 2022
The People Behind the Team at PPG
Working furiously behind the scenes to ensure candidates and businesses align in professional harmony. Taking action and making calls. Opening the doors of opportunity to companies looking to grow or…
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March 14, 2022
Ways to Motivate Staff Other Than $$
5 ways to motivate staff, retain employees and build loyalty As a business owner, you want to reward and incentivise your staff. It's a competitive market out there and you…
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March 7, 2022
Why Are My Candidates Dropping out?
Why you’re losing candidates in the interview process In a candidate-driven market, there's a possibility that candidates may withdraw their applications, or drop out between the initial interview and the…
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January 24, 2022
An Interview Guide For Businesses
While we've shared many insights, tips and tricks on the interview process from a candidate perspective, we thought it was high time we showed our clients some love too. Sharing…
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January 18, 2022
January 2022 Recruitment Update
January 2022 Recruitment Update - Kicking the year off fresh, the team at PPG are shaking up how monthly industry updates are delivered this year! Join Roland, Dat and Erika…
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January 18, 2022
The Great Reshuffle
The Great Reshuffle. What does it mean for your business and the way you hire? With quality candidate shortages, it's more important than ever to know how what's on the…
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December 13, 2021
December 2021 Recruitment Update
December 2021 Recruitment Update - Finishing off the year on a high, Roland presents his final round of Recruitment Industry Updates for 2021. Despite the years' many highs and lows,…
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December 7, 2021
What’s a Mortgage Broker?
What is a mortgage broker? What do they do? And what kind of business structures do they work under? Tune in for episode three of our new mini educational series…
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November 15, 2021
November 2021 Recruitment Update
November 2021 Recruitment Update - November already! Where has the time gone? Join Roland as he shares the latest in the industry as we fast head towards 2022. Sharing some…
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November 8, 2021
What’s a Loan Processor?
What is a loan processor? And what operations do they manage within a brokerage? Step right up for episode two of our new mini educational series! Tune in as Dat…
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October 18, 2021
October 2021 Recruitment Update
October 2021 Recruitment Update Ready to experience a whole new world of recruitment? Join Roland in this short video as he talks about the opportunity businesses have to foster talent…
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October 18, 2021
Broker Analysts, Broker Associates and Parabrokers
Broker Analysts, Broker Associates, Parabrokers... Do You Know What They Are? Tune in for our first, of a new mini educational series, as Erika clarifies the specifics behind the role…
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October 11, 2021
Good Recruiter vs Great Recruiter
Good recruiter vs GREAT recruiter - what's the difference? What makes the difference between a "good recruiter" vs a "great recruiter"? Tune in as Erika explains how our candidate fact-finding…
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September 27, 2021
How-To Build Great Team Culture
What is team culture and why do we need it? We're glad you asked! Team culture can be difficult to summarise and will often vary and develop over time.…
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September 14, 2021
The Value In A Free Model Review
Getting a health check on your model As a Mortgage broker, you've probably recommended that a client gets a review on their home loan. More likely, you've recommended it…
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September 13, 2021
September 2021 Recruitment Update
September 2021 Recruitment Update Diving into the world of Recruitment and the Mortgage Broking industry, this month is all about gratitude and resilience. Tune in as Roland shares insight on…
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August 30, 2021
How To Build A Good Rapport
Building good rapport Rapport building is an important skill in both our professional and personal lives. It’s a crucial part of being a recruiter and in many other roles. Here…
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August 23, 2021
August 2021 Recruitment Update
August 2021 Recruitment Update Tune in as Roland explores the world of the Recruitment and Mortgage Broking Industry amidst Nationwide yo-yo restrictions. Reviewing the current hiring market, a lot of…
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August 16, 2021
How to Juggle Multiple Roles
How to juggle multiples roles - tools of the trade with Alicia Axnick. Tune in as our Marketing and Operations Manager, Alicia Axnick, walks through her top 5 techniques for…
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August 9, 2021
Six Reasons Bankers are Transitioning to Brokers
From Bankers to Brokers Branching away from the rigidity often found within banking roles, we are seeing more and more bankers make the move to become brokers. While a role…
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July 27, 2021
July 2021 Recruitment Update
July 2021 Recruitment Update - Here we go again Join Roland as he unpacks July, from a Recruitment and Mortgage Broking Industry perspective. Being back in lockdown, for a…
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June 28, 2021
How has COVID affected the current market?
Over a year in and the devastating effects of COVID 19 are still rippling throughout the world. While the impacts stretch far and wide, both professionally and personally, we set…
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June 21, 2021
June 2021 Recruitment Update – Part 2
June 2021 Recruitment Update - Part 2, Back in Business Masked up but happily back in the office post-Melbourne lockdown (number 4?) Roland Youakim shares part 2 of this month's…
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June 15, 2021
June 2021 Recruitment Update – Part 1
June 2021 Recruitment Update - Part 1 Lockdown Edition Splitting this month's Recruitment Industry Update over 2 parts, Roland shares a short and sharp glimpse into the industry for June…
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June 7, 2021
May 2021 Recruitment Update
And the May updates are in! What a month for our industry and happily for the PPG team too. A growing team, a brand new office, and a federal budget…
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April 20, 2021
April 2021 Recruitment Update
Not much has shifted within the Market over the last month...Or has it? BDM support roles are in high demand with a lot of operational staff positions opening up. Credit…
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April 5, 2021
How to Hire to Enhance your Business
Are you looking to hire? Tune in as Recruitment Consultant Meghan Curtis, discusses the difference between 'hiring to fit' vs 'hiring to enhance'. The pros and cons of the two…
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March 16, 2021
March 2021 Recruitment Update
Three months into 2021 and things are BOOMING! Join Roland in his third round of industry Recruitment Updates as he reviews the highs and lows seen in the Mortgage Broking…
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February 9, 2021
February 2021 Recruitment Update
Are you struggling to find quality talent for your current vacancies? Don't worry - it's not just you! Many industries, including the mortgage broking industry, are experiencing less movement at…
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January 25, 2021
January 2021 Recruitment Update
Join Roland in his first (of 12) Industry Recruitment Updates! In this monthly series, Roland will be giving invaluable insights on all things recruitment and the Mortgage Broking Industry. First…
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January 11, 2021
2021 – What Are Your predictions?
While many are glad to see the backside of 2020, the new year brings with it, its own set of challenges and questions. Undoubtedly causing anxiety towards the future and…
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October 26, 2020
What type of operations role should you recruit for?
Skilled mortgage broking operations staff are in high demand. And it’s no surprise, given how much work goes into processing a home loan these days. With lenders requiring more documentation…
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October 12, 2020
Changing CRMs or aggregators sucks!
We've always said that changing aggregators is a pain in the @$$ for brokers. But now, as we manage a huge CRM change, we feel that we truly understand the financial…
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September 7, 2020
The benefits of psychometric testing
At Platinum People Group, we encourage many of our clients to add psychometric testing to their recruitment process. This is a really useful tool (which we even use internally) to…
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September 7, 2020
Managing your mental health in a pandemic
Work and home life can be taxing enough as it is. Throw in a global pandemic that forces many of us to be isolated, lonely, cooped up, financially impacted and…
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August 10, 2020
How to hire remotely
Hiring remotely. It's becoming more and more of a thing, particularly with an increasing amount of jobs being offered as 'work from home'. Have a think about how you can…
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August 10, 2020
Leading a remote team
As a leader, how can you ensure your team morale and productivity is kept high when you're not able to see them in person on a regular basis? Whether you're…
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August 10, 2020
How to onboard candidates remotely
As the world shifts to an increasingly remote working style in the aftermath of Covid-19 lockdowns and restrictions, you may find yourself needing to onboard a new recruit remotely. The…
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July 27, 2020
How to win the war for talent
The best talent on the market will always be the hardest to attract and recruit to your business. These helpful tips from Roland can help you get a leg up…
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July 20, 2020
Billion Dollar Broker with Roland Youakim
Platinum People Group's Managing Director Roland Youakim has spent years working with top mortgage brokerages across the country. He knows what the most successful business owners do to ensure business…
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July 13, 2020
Are businesses still recruiting?
Recruitment during a pandemic – is it possible? Is it wise? While every business has different needs, what we can say is that many brokerages are busier than ever right…
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July 13, 2020
Reinvent and rejuvenate your business for 2020
For many of us, it feels like things have been put on pause for months as we've battled lockdown restrictions and a dip in business activity. But as our Recruitment…
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June 29, 2020
What is the new normal for Mortgage Broking?
Working from home. Video meetings. Online signatures. The average day for a mortgage brokerage is looking pretty different in 2020. While the shift to remote, socially distant work has many…
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May 11, 2020
Communicating with your clients in a time of crisis
Covid-19 may have thrown lots of things up in the air for your business. But during these uncertain times, what are your clients feeling? Do they feel supported? Are you…
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December 9, 2019
Top tips for launching a brokerage arm in your accounting or financial planning business
As specialist recruiters in the mortgage broking space, Platinum People Group can help accounting and financial planning practices launch and grow their mortgage broking team. Our Managing Director has helped…
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December 3, 2019
New year, new you?
The year is almost at a close, and Roland has a few tips on how to make the most of this break to rethink your business or career plans. From…
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October 22, 2019
Texting: Should you be doing it?
Once relegated to the domain of angsty teens, texting is fast becoming a useful tool for businesses to keep customers engaged and happy. These days, 90% of people would rather…
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October 22, 2019
On being a woman in mortgage broking
Being a woman in the workplace is tough stuff. But being a woman in mortgage broking can be particularly tough. That’s why there are significantly fewer female mortgage brokers than…
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October 22, 2019
Why your competitors are your friends
It can be frustrating watching your competitors claiming the good website domain names and the top-ranking Google search spots – not to mention snapping up customers that could have been…
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October 21, 2019
A 2019 wrap-up: How this year has shaped the industry
Where to start? 2019 brought highs and lows to the mortgage broking industry, and it’s been fascinating to watch it all unfold. At the beginning of the year we were…
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October 15, 2019
The importance of setting the scene
Setting the scene is something we do a lot of in recruitment. Chances are, if you’re a mortgage broker or finance professional you do this a lot with your clients…
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October 15, 2019
Do your customers have a seamless experience?
A ‘seamless experience’ is one that looks, feels and sounds like your brand at every touchpoint. It’s ensuring that your customers have the same sort of brand experience when they…
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October 15, 2019
Are you hiring for the right role?
A staggering 25% of SMEs find recruitment to be their biggest challenge. And the other 75% still rate it in their top 3! It’s understandable why. Not only does recruitment…
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October 12, 2019
To franchise or not to franchise?
When it comes to selecting a mortgage aggregator, the decision isn’t easy. With dozens of aggregators available to choose from, each has differences that will appeal to different types of…
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October 12, 2019
Removing the risk from your recruitment
When you hire someone and it doesn’t work out, it really hurts. So many businesses have been burned before, which is why Roland wanted to chat about how to remove…
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September 15, 2019
Should you start a blog?
Offering content on your website is a great way to add value to your customers beyond your regular service offering. A blog can help establish you as a thought leader…
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September 12, 2019
Building long-term partnerships: Getting it right
Partnerships can be hugely successful for business owners and professionals in the mortgage broking space, presenting an opportunity for two businesses to work together for mutually beneficial outcomes. But when…
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September 10, 2019
A very special broker with a very special business approach
This article is a celebration of one of our wonderful clients, but it also serves as a reminder that we’re not here just to make money. Mortgage brokers, business owners,…
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September 2, 2019
Is your website turning people off?
It’s all well and good to have a website (let’s be honest – it’s 2019, you should have one!), but if your website isn’t very good, it may be doing…
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August 12, 2019
Opportunity Analysis: A must-do process before you invest
Making big decisions comes with the job for small business owners. But no matter how many times you have to do this, it’s still daunting. Knowing if you’re making the…
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July 24, 2019
7 lessons from 2 years in business
Roland started Platinum People Group back in 2017 with one key goal: to help people get ahead in their career or grow their business. This business is founded on the…
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July 24, 2019
Getting it right: Your first-time hire checklist
We recently published a video about how to make your first hire in a mortgage brokerage, but thought we’d follow it up with some more in-depth detail. Hiring your first…
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July 24, 2019
3 things you can do today to improve your marketing
For any business immersed in its day-to-day activities, marketing can seem like just an extra chore – perhaps even an unnecessary one. But as Steph shares in this video, a…
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July 16, 2019
What the RBA’s unprecedented rate cuts mean for the industry
Unless you’ve avoided all forms of news for the last six months, you’ll be aware that the Reserve Bank of Australia (RBA) has recently slashed cash rates to an unprecedented…
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July 8, 2019
Hiring for the first time? Here’s a checklist to help you get it right.
When you’re running your own business, hiring your first employee is a huge step to take. A lot of people come to us with questions about how to know the…
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June 17, 2019
Are 5-year plans dead in the water?
Ever been asked the question, “Where do you see yourself in five years?” It’s not uncommon for individuals and businesses to plan ahead in five-year chunks. But so much can…
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June 3, 2019
The pros and cons of working from home
Working remotely seems to be more and more common these days, regardless of what industry you work in. Employers are coming to understand that people want more flexibility and autonomy,…
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May 29, 2019
How to increase your company’s visibility online
Word of mouth marketing is still alive and well, but it’s turned digital! Potential customers are searching for your services online, so it’s important that you have a solid online…
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May 20, 2019
Secrets to Success with Roland Youakim
This month, you’ll be hearing from Platinum People Group’s very own Founder and Managing Director Roland Youakim about his journey to success at such a young age. To celebrate the…
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May 20, 2019
Supporting employees through maternity leave
Navigating motherhood is a key challenge for women in the workplace. Having children is perceived to result in cases of discrimination, pay inequality, lack of career progression, and less superannuation…
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April 15, 2019
Working with a recruiter: What to expect
There’s a big difference between posting job ads online yourself, and accessing a full professional service with extensive recruitment networks. A recruiter can be a worthy investment for your business,…
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April 8, 2019
The most crucial federal election for mortgage brokers
The Royal Commission findings have been released, the federal budget and shadow budget are out, and Australia is prepping for a federal election to drop some time in May. It’s…
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March 18, 2019
How to use LinkedIn to find good talent
With over 590 million users on its platform, LinkedIn is a great tool to help you find and connect with high quality talent. When used effectively, it can often be…
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March 18, 2019
Gender and cultural diversity in mortgage broking
Men and women of every cultural background contribute greatly to the fabric of Australia’s diverse community. It’s what makes Australia such a wonderful place to live and work, and it’s…
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February 25, 2019
How to engage a good recruiter
There are good recruiters, and there are average recruiters. Whether you’re a business needing help sourcing high quality talent, or a candidate looking for help finding your dream job, you’ll…
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January 21, 2019
The Royal Commission: What Should We Be Prepared For?
We’re all waiting with bated breath to see what the outcome of The Royal Commission will bring, and what impact it will have on businesses and jobs. Roland sat down…
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January 21, 2019
Talking Remuneration: Third Party BDMs
If you’re a third party Business Development Manager focused on driving lending options to a portfolio of mortgage brokers – this video is for you. We explore what these kinds…
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January 21, 2019
Talking Remuneration: PAYG Mortgage Brokers
A lot of businesses ask us how they can effectively incentivise a mortgage broker to join their team and perform well, while still covering costs and making the investment worthwhile.…
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January 14, 2019
Talking Remuneration: Loan Processors
Salaries can be seen as a taboo topic in our industry, but we think they need to be talked about. This week, we look at Loan Processors/Loan Packagers/Client Services Managers.…
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January 14, 2019
Are you neglecting your career?
Happy New Year from the Platinum People group team! We hope you had a great rest over the Christmas and New Year period. Now that we’re back into work for…
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January 7, 2019
Let’s talk salaries: what should mortgage brokers and loan processors get paid?
There are a lot of varying sources out there on how much mortgage brokers and loan processors should earn. Of course, every mortgage brokerage is different, and not all may…
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December 20, 2018
Refining your recruitment strategy for 2019
Recruitment can be time consuming, stressful, and require a lot of effort. But it doesn’t need to be like this. Here are some questions to consider when refining your recruitment…
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May 26, 2018
3 Questions in 3 Minutes – Tax Edition
Each time EOFY rolls around, many of us scramble to get our accounts and tax information in order. In this episode of 3 Questions in 3 Minutes, we speak to…
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May 26, 2018
3 Questions in 3 Minutes – David Macciocca
We met up with David Macciocca, Founder and CEO of Video My Job, about why video is such an important tool for businesses to use. An expert on all things…
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March 30, 2018
Changing aggregators is a pain in the @$$!
Yep. We get it. Changing mortgage aggregators can be time-consuming, tedious and daunting. It requires a lot of effort, which is why many mortgage brokers don’t do it very often.…
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March 30, 2018
Are you working too hard?
It’s not news to any of us that life can be a bit much sometimes. What with long work hours, trying to stay fit and healthy, spending time with family,…
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March 17, 2018
How walking can generate new business
If you work in the CBD, like many of us do in this industry, walking to your client meetings is a great way to get some fresh air and keep…
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March 16, 2018
How are you getting new clients?
Whether you’re a mortgage broker, a banker, a BDM or a business owner – new clients are your lifeblood. Clients mean business, so it’s essential to have a good strategy…
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February 24, 2018
3 Questions in 3 Minutes – Michael Johnston, Resolve Finance
Okay… so we took more like five minutes, but we tried! There’s just too much good stuff to share in this video. Michael Johnston, franchisee of Resolve Finance talks with…
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February 24, 2018
Are you letting fear hold you back?
At some point in our lives we all have to face our fears. Whether it be public speaking, heights, travelling on a plane, spiders, relationships or starting a business, fears…
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February 24, 2018
3 Questions in 3 Minutes – Chris Montague, MoneyQuest
Chris Montague has worked within the finance industry for 30 years across a variety of roles within banking, sales and more. He’s now joined MoneyQuest as a franchisee, taking the leap…
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February 17, 2018
Tie or no tie? Is the tie dying out?
We’ve got an important question for you today… to tie or not to tie? While perhaps that musing isn’t quite as perplexing as Hamlet’s ‘to be or not to be’,…
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February 17, 2018
3 Questions in 3 Minutes – Susie Pei, Accru
Susie has been working as a Lending Manager at Accru Financial Services for the last two years, and has been a mortgage broker for six years. In this interview, we…
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February 17, 2018
Introducing customer testimonials and case studies
At Platinum People Group, we are thrilled and excited to offer you access to some pretty amazing content. Our Advice Centre articles and videos are designed to immerse you even…
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February 12, 2018
Podcasts, and how they can improve efficiency
Maybe we’re a bit late to the party, but we’re really into podcasts right now. In this video, Roland discusses his latest obsession, and why they’re a great way to…
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January 15, 2018
How engaged are your employees?
Can you answer the question, are your employees engaged at work? And no, engaged doesn’t mean ‘happy’. While your employees may seem content enough in the workplace, engagement comes down…
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December 14, 2017
Who should you hire first: A Mortgage Broker or a Loan Processor?
It’s like that classic question, ‘what comes first – the chicken or the egg?’ The same concept can be applied to hiring for mortgage broking businesses. If you’re running your…
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December 12, 2017
A time to review and reflect
We’re all in wind-down mode now, attending the last few Christmas parties, donning our most festive attire, and catching up with family we haven’t seen since this time last year.…
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December 10, 2017
3 Questions in 3 Minutes – Daniel Di Conza
Daniel Di Conza, CEO of Acceptance Finance, started in the mortgage broking industry in 1997 – and the industry looked bit different back then. After learning the ropes, he started…
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November 20, 2017
3 Questions in 3 Minutes – Julian Mattatia
General Manager of Franchise Recruitment and Director of MoneyQuest, Julian Mattatia, talks about his experience making the transition to mortgage broking and becoming a franchise aggregator. Listen as he discusses:…
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November 17, 2017
5 ways to ensure your next Mortgage Broker recruit is your best yet
Recruiting a mortgage broker, whether you’re a small business, a mortgage franchise or a financial services company, is no easy feat. Getting the recruitment process right ultimately means the difference…
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November 17, 2017
3 Questions in 3 Minutes – Richard Krupic
Senior Credit Advisor at FinancePath, Richard Krupic, started his career as a banker at ANZ. He then joined RAMS Home Loans and ran his own mortgage broking business for a…
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November 13, 2017
3 Questions in 3 Minutes – Marshall Condon
Welcome to our first episode of 3 Questions in 3 Minutes! Marshall Condon is the Founder and CEO of Neue Black: a successful commercial and residential brokerage in Melbourne. Here,…
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November 4, 2017
Why you need more than normal recruitment agencies can offer
Whether you’re a mortgage broker or financial planner, or own a business looking to hire these professionals, you’ve come to the right place. Welcome to Platinum People Group’s Advice Centre…
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October 25, 2017
A Time of Uncertainty and Reform in Mortgage Broking
It’s an interesting time in the banking and mortgage broking space. With things like the Sedgwick and ASIC remuneration review, we’re all anxiously waiting to see what happens next. But…
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October 25, 2017
The Recruiter of Choice for Mortgage Brokers and Bankers
We’re thrilled to announce the launch of our boutique financial services recruitment firm Platinum People Group. Our purpose is to help people in the Mortgage Broking, Banking and Financial Planning…
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