A ‘seamless experience’ is one that looks, feels and sounds like your brand at every touchpoint. It’s ensuring that your customers have the same sort of brand experience when they...
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A staggering 25% of SMEs find recruitment to be their biggest challenge. And the other 75% still rate it in their top 3! It’s understandable why. Not only does recruitment...
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When it comes to selecting a mortgage aggregator, the decision isn’t easy. With dozens of aggregators available to choose from, each has differences that will appeal to different types of...
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When you hire someone and it doesn’t work out, it really hurts. So many businesses have been burned before, which is why Roland wanted to chat about how to remove...
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Offering content on your website is a great way to add value to your customers beyond your regular service offering. A blog can help establish you as a thought leader...
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Partnerships can be hugely successful for business owners and professionals in the mortgage broking space, presenting an opportunity for two businesses to work together for mutually beneficial outcomes. But when...
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This article is a celebration of one of our wonderful clients, but it also serves as a reminder that we’re not here just to make money. Mortgage brokers, business owners,...
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It’s all well and good to have a website (let’s be honest – it’s 2019, you should have one!), but if your website isn’t very good, it may be doing...
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Making big decisions comes with the job for small business owners. But no matter how many times you have to do this, it’s still daunting. Knowing if you’re making the...
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Roland started Platinum People Group back in 2017 with one key goal: to help people get ahead in their career or grow their business. This business is founded on the...
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