Processing a home loan is a complex process requiring a range of skills and expertise. With lenders demanding significantly more documentation and requirements these days, more and more work is...
Once relegated to the domain of angsty teens, texting is fast becoming a useful tool for businesses to keep customers engaged and happy. These days, 90% of people would rather...
Interviews weren’t invented to make candidates feel awkward and humiliated. Sure, it may feel like it sometimes, but as Meg discusses in this video, there’s so much YOU can get...
Being a woman in the workplace is tough stuff. But being a woman in mortgage broking can be particularly tough. That’s why there are significantly fewer female mortgage brokers than...
It can be frustrating watching your competitors claiming the good website domain names and the top-ranking Google search spots – not to mention snapping up customers that could have been...
Setting the scene is something we do a lot of in recruitment. Chances are, if you’re a mortgage broker or finance professional you do this a lot with your clients...
A ‘seamless experience’ is one that looks, feels and sounds like your brand at every touchpoint. It’s ensuring that your customers have the same sort of brand experience when they...
Asking for a payrise can be daunting, but there is a correct way of going about it. In this video, Roland offers some tips on how to choose your timing,...